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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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KoffeeSonney

April 15, 2025

5  out of  5
rating by KoffeeSonney
"They are doing a whole lot better."
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Paris Mgbo-Alexander

April 11, 2025

5  out of  5
rating by Paris Mgbo-Alexander
"I love this group! Angie is my personal favorite! No matter what I need they always greet me with a smile and help me with whatever the situation or question. Michael Hesters office has been a part of my family's insurance needs for years and we couldn't appreciate them more!"
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Andrew Whitfield

April 10, 2025

5  out of  5
rating by Andrew Whitfield
"Everyone is super nice and helpful."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Chris Wickware

April 10, 2025

5  out of  5
rating by Chris Wickware
"Angie is exceptionally friendly and professional. She is always willing to answer any questions I may have. She goes above and beyond to help in any way she can. I strongly recommend this office."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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April Brown

April 10, 2025

5  out of  5
rating by April Brown
"Angie is AWESOME! She is super friendly. She goes out of her way to help me when I call her. I HIGHLY recommend her and this agency!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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John Mitchum

April 9, 2025

1  out of  5
rating by John Mitchum
"The worst agent I ever had! Won't call back on claims reported no insurance coverage to finance company even though I transferred to another state farm agent. Probably just to spite me. Couldn't get my roof replaced when all of my neighbors roofs were replaced from the same storm. If you want frustration and dissatisfaction this is the agent for you"
We responded:
"I am sorry to hear that your experience with our State Farm office fell short of your expectations. I take your feedback seriously and would like the opportunity to make it right. Please reach out to me directly so I can understand your concerns clearly and work towards a resolution. - Michael"
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John Mattison

December 17, 2024

5  out of  5
rating by John Mattison
"Received quotes from Angie who was very polite and provided the information I needed."
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adam hayes

August 20, 2024

5  out of  5
rating by adam hayes
"Everyone in this office is great, but today Destiny went out of her way to get all my needs met. Her professionalism, and customer service is top notch. I was very frustrated and she remained very polite and helped me find what she needed from me. I highly recommend them for all your insurance needs."
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Heath Jones

August 1, 2024

5  out of  5
rating by Heath Jones
"Michael Hester's office is very trusted in my family. Angie has been an incredible help in understanding insurance rates and is always willing/available to help."
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William R. Fentress III

July 16, 2024

5  out of  5
rating by William R. Fentress III
"Top notch staff and great prices! You won't be disappointed."
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Lorin Fentress

July 15, 2024

5  out of  5
rating by Lorin Fentress
"Great office all around!"
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Big Money

July 11, 2024

1  out of  5
rating by Big Money
"Not good business, they are trying take 30somthing dollars away from me, and then try to take if off the next bill....I hate this place"
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Nika

June 27, 2024

5  out of  5
rating by Nika
"I have always had a pleasant experience with this agency. I used them for years! They are very prompt and willing to help with any inquiry. Would definitely recommend!"
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Linda Jenkins

January 25, 2024

5  out of  5
rating by Linda Jenkins
"Very knowledgeable and helpful. And Good pricing😊"
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Tommy Smith

January 21, 2024

2  out of  5
rating by Tommy Smith
"With the exception of Angela, my experiences have been mostly negative. Every time I call, I get the answering machine. My payment has continuously gone up even though I haven’t had any tickets or accidents in years. But when another driver hit me a few years ago, nobody offered to help me with a rental, or even asked if I was ok or tried to give me any advice. The only reason I’m still with them is because I’m on a multi car plan with my family. Angela has been helpful but she’s the only bright spot."
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Mark Sneddon

August 21, 2023

5  out of  5
rating by Mark Sneddon
"Angie provided an exceptional level of customer service - she has always taken great care of us and our insurance needs. No matter how busy she is, she always makes time for us and we don't have to tell her our name. She is well informed about our vehicles and homes and has seamlessly blended all of our insurance needs so that we have more than adequate coverage. She is a great asset to State Farm."
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Hannah M

August 14, 2023

5  out of  5
rating by Hannah M
"Angie A. at Michael Hester's office is the absolute best! She goes above and beyond every single time and I have grown to love her and this office like family. She deserves 10 stars in my book!! I have been with this office for almost 9 years and have not once had an issue that couldn't be resolved. Angie, Michael and the rest of their team are ALL a pleasure to work with and I always HIGHLY recommend this agency to everyone."
We responded:
"Thanks so much for taking the time to share your experience with us ! "
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Charles Straub

June 28, 2023

5  out of  5
rating by Charles Straub
"Destiny was a delight to work with, very knowledgeable. Went above and beyond for me. I would certainly work with her again."
We responded:
"Thank you Charles ! We appreciate your awesome rating very much! "
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Lisa Kelsey

June 15, 2023

5  out of  5
rating by Lisa Kelsey
"This office always goes above and beyond for me. They treat me like one of the family! Angela A. Is the bomb! How many of you feel like you have a friend in your insurance office?! This one will for sure!! Been with this office since 2006!! Same staff too!! Love them"
We responded:
"Thank you Lisa ! Your kind words and awesome review are greatly appreciated!"
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Me

May 4, 2023

5  out of  5
rating by Me
"Best Insurance company in SC. The Agent and his Staff work really hard to meet all the customers needs."
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Shannon Smith

April 27, 2023

4  out of  5
rating by Shannon Smith
"👍"
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Brian Hankin

April 4, 2023

5  out of  5
rating by Brian Hankin
"This agency is excellent. They’ve always been responsive, helpful and supportive. I truly feel that they are working on my behalf through the stressful claims process. Angie in particular is amazing. I wish that all agencies and insurance companies were as good as these folks."
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Chris Arflin

March 31, 2023

5  out of  5
rating by Chris Arflin
"Michael Hester and Angie are always a pleasure to work with. I highly recommend them for your insurance needs. They go above and beyond in customer service."
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SANDRENNA FRANKLIN

March 8, 2023

5  out of  5
rating by SANDRENNA FRANKLIN
"We love Angie like family. She has done everything in her power to make sure we continually have a good experience. They really are there for you."
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Marty Yannarella

February 19, 2023

5  out of  5
rating by Marty Yannarella
"I have been with State Farm Insurance since 1974 when I needed to purchase my own policy, right at 50 years now! For the first 37 years I had only one agent, the father of a high school classmate. Without a second thought, when I moved to SC I sought out another State Farm location. While there are literally dozens of agents between my house and this office, there was no contest! Michael has a team member named Angie who exemplifies professionalism, courtesy and compassion for her customers. You could not ask for a better agency to handle your insurance needs. I get calls weekly trying to get my business.....I'd rather pay a few dollars more than settle for second rate service!"
We responded:
"Marty, Thank you so much for sharing this with everyone, this really means a lot to us! Thank you also for your kind words about Angie, I will certainly pass them along to her. We appreciate your business and will always do our very best for you! Michael "